Frequently asked questions
What is the return policy?
Change of Mind Returns
We offer a 14-day return policy from the date your order is delivered.
To be eligible for a return, items must be:
- Unused, unworn, and in their original condition
- In the original packaging with all tags attached
- Returned within 14 days of notifying us about your intention to return
Damaged or Defective Items
We take great care to ensure your gear arrives in perfect condition. If your order arrives damaged or defective, please contact us within 5 days of receiving your package.
For more information visit our Refund Policy page
How much does shipping cost?
We currently ship Australia-wide only.
- Standard Shipping: $10 for orders under $100
- Free Standard Shipping: For orders $100 and over
When will I get my order?
- Standard Shipping: 4–7 business days
Please note that delivery times are estimates and may vary due to factors such as public holidays, weather conditions, and periods of high demand.